Staying safe: Keeping your personal data safeUpdated 22 days ago

At Sitters, your privacy and security are our top priorities.

While we have strong measures in place to protect your data, it’s always a good idea to remain aware of best practices for keeping your information safe when communicating with parents.

How we keep your data secure:

We take several steps to help ensure a safe experience for our Sitters community:

• We use trusted payment provider Stripe for secure transactions.
• We monitor accounts and restrict any with unusual activity.
• We follow strict privacy standards — see our Privacy Policy for full details.

How you can help:

You can help protect your information by following these simple guidelines:

• Always use our secure in-app payment system to pay your sitters.
• Be cautious of unexpected messages and do not click on unfamiliar links.
• Do not share your bank details, home address or private information, with other users.
• If something feels strange, or you receive an unexpected message asking for an unusual request, it’s always best to check before responding.

How to report suspicious messages:

If you ever receive a message that doesn’t feel right, please let us know so we can investigate it:

Email us at [email protected]. 

Call us on +44 333 003 2888

We’re always here to help and happy to answer any questions.