Membership & costs

What does membership cost?

Membership costs just £19.95 for 3 months. Once your membership has been charged, it will automatically renew every 3 months. There’s no obligation and you can cancel anytime, online or in the app.

Can I cancel my membership?

You can cancel your membership at any time via the Sitters app. And, if you need us in the meantime, you can instantly reactivate your account at any time by making a booking. N.B. If you have any future bookings, you won't be able to cancel or pause

What are the hourly rates?

All our approved sitters set their own hourly rates. The hourly rate for each sitter will be displayed on their profile (you can see these on the My Sitters page of your account). Rates are per hour, not per child. The hourly booking rate for a confi

Do I pay towards travel/parking costs?

Under normal circumstances, you don't need to pay anything towards the sitter's travel costs. Outside of London all sitters have their own cars to travel to and from their appointments and would expect to be able to park at the booking location at no

What is a service fee?

You'll see a combined booking rate on your booking confirmation that includes the Sitter's hourly rate plus a 10% service fee. This fee helps us cover the costs of: Rigorous sitter screening: We conduct thorough background checks and reference verif

How do I pay my sitter?

Sitters is 100% cashless, with all payments taken via the Sitters app at the end of the booking. Once you've saved your payment card to your Sitters account, you're all set to book childcare. The hourly booking rate for each booking will always be sh

Should I pay my sitter a tip?

If your sitter went the extra mile then please feel free to leave them a tip via the payment screen. And if you've pre-agreed any other extra expenses with your sitter (such as parking or taxi fees), then please add them as an 'Other' amount in the '